How to Clear the Print Queue
If your printer won’t print – what do you do?
Many people will just ask it to print again. This just means that two documents are now stuck in the print queue insted of just one.
Now what? Ask it to print again in the hope that it might change its mind? It won’t. One or more documents have become jammed in the print queue.
You need to clear the print queue.
To clear the print queue and get the printer printing again, follow the instructions below.{+}
Start by TURNING THE PRINTER OFF
If you can’t see the printer icon, click on Start/control panel/printers and then double click on your printer to open the print queue dialog box.
This should open up a box showing all the documents in the print queue.
To clear the print queue:
-
SINGLE Click on the first document so that it is highlighted
-
Then click on the word ‘document’ in the menu bar (between ‘printer’ and ‘view’)
- A drop down menu will appear
- Click on ‘Cancel’ to cancel the document
- Delete all the documents in the list
- The last document probably wont disappear from the list until you
TURN THE PRINTER ON.