As all my clients would testify there is one program that I install without fail on everyone’s computer. Malwarebytes. I wouldn’t be without and neither are my existing clients.
Cleaning malware off computers is a large part of my daily work. People phone me up and tell me that their computer has slowed down, isn’t working properly – or sometimes specifically state that their computer “has a virus”. Of course, for the techie amongst you, you will know straight away that a classic virus is rare these days. It’s more likely to be a trojan or other spyware or malware.
Malwarebytes isn’t fussy about what you call it – if it’s undesirable Malwarebytes will find it.
A question. How many of you have an additional toolbar that you don’t remember installing on your browser that takes you off to somewhere strange each time you do a search? I’ll guess quite a few of you, if my experience is anything to go by.
Most of these are unwanted advertising, taking you off to their own search engine and then returning results you’d rather not know about.
Malwarebytes will find these toolbars and remove them for you.
There are two versions of malwarebytes. There is a free version – which I admit is the version I use. You have to remember to open it, update it and run it every few days. I do. Take a look at that screenshot. I’m writing this on 19thMarch and I last ran it on 12 March.
I run it every 7 – 10 days. Usually it finds nothing.
However, if your computer is more than a few weeks old, I would imagine it will find something. If your computer is used by a teenager (and no disrespect intended here) experience tells me you will probably find hundreds of problems. I’ve seen over 1000 before now.
I have one client who has two computers in the house, one run by her currently single son and one run by her granddaughter. I used to go their house three or four times a year to clean up both computers. A couple of years ago I suggested that they install the paid for version of Malwarebytes on both computers. I have only seen them once since then!
The paid for version is proactive, regularly scanning for and protecting you from a wide range of malware.
At this point, I hear you saying “but I’ve already got anti-virus software, why do I need this”? It’s a good question – one that all my clients ask me, believing that if their anti-virus is working they won’t have malware on their computer – and conversely believing that if they do have malware then their anti-virus has failed. Neither is true. New malware is coming out all the time. It can creep onto your computer and bury itself deeply on your hard drive so that your antivirus software simply doesn’t find it. Some spyware is ignored by anti-virus software – some spyware you (or someone in your house) will have accidentally consented to install by clicking on yes or install without realising what you were agreeing to. Your anti-virus software will ignore these programs and toolbars – Malwarebytes will find and remove them.
If you regularly have problems with spyware, adware or malware I can’t recommend the paid for version of Malwarebytes highly enough.